About Hero

Meet The

Founders

MEET ALI & RAHAT

The people you’ll actually work with when planning your trip.

Travel Designer

ALI QURESHI

Co-Founder & Travel Designer

THE TECH GUY WHO LOVES TO TRAVEL

Before Zaviamo, I spent over 18 years working in customer experience and technology — building systems focused on clarity, simplicity, and solving real problems. Alongside my professional career, travel has always been a personal passion.

I've been traveling for business and leisure for nearly two decades. Istanbul, Dubai, Baku, London, New York, Bangkok, Saudi Arabia—I've experienced firsthand what makes a trip amazing and what makes it frustrating.

What I learned:
  • The best trips aren't the most expensive—they're the most thoughtful

  • Small details matter (hotel location, meal timing, pace)

  • Technology should make travel easier, not more confusing

  • Personal service beats automated systems every time

WHY I STARTED ZAVIAMO:

I was tired of:

  • Agencies that don't respond for days

  • "Standard packages" that don't fit anyone

  • Hidden fees and surprise charges

  • Being treated like transaction #4782

I wanted to create:

  • An agency that responds in 30 minutes

  • 100% custom trips designed for each family

  • Transparent pricing with zero surprises

  • Personal relationships with every client

MY ROLE AT ZAVIAMO:

I bring the tech mindset—systems, processes, efficiency—but with a human touch. I personally work with many of our clients to design their trips, and I'm always available on WhatsApp.

When you work with Zaviamo, you might get a message from me at 10pm saying, "I found a better hotel option for you—same price, better location. Interested?"

That's just how I operate.

TRAVEL PHILOSOPHY:

"Your vacation days are precious. Don't waste them on a trip that wasn't designed for YOU."

FAVORITE DESTINATION:

Turkey (Istanbul specifically—the energy, the food, the history)

TRAVEL STYLE:

Mix of culture, food, and a bit of adventure. I like to explore like a local, not a tourist.

RAHAT SAKINA

Co-Founder & Travel Designer

THE AIRLINE PRO WHO KNOWS WHAT TRAVELERS NEED

I spent years working in customer service with airlines, helping thousands of passengers navigate flights, handle issues, and make their journeys smoother. I also lived in Qatar for several years, which gave me a deep understanding of different cultures, travel logistics, and what it takes to make people feel comfortable far from home.

What I learned:
  • Most travel problems can be prevented with proper planning

  • Communication is everything—especially when things go wrong

  • Every traveler has unique needs that deserve attention

  • The difference between a good trip and great trip is in the details

WHY I JOINED ZAVIAMO:

After years in the airline industry, I saw the same problems over and over:

  • Travel agencies booking trips without understanding the traveler

  • Poor communication leaving people confused and stressed

  • One-size-fits-all packages that don't work for anyone

  • No support when problems arise

I wanted to fix this:

  • Design trips around the PERSON, not the destination

  • Communicate clearly, quickly, and kindly

  • Customize everything—pace, activities, meals, everything

  • Be available 24/7 when our clients are traveling

MY ROLE AT ZAVIAMO:

I bring industry expertise and a deep understanding of customer service. I work directly with clients—especially families, honeymooners, and first-time travelers—to design experiences that match their needs perfectly.

I'm also the person who answers your "silly questions" (they're never silly) like:

  • • "What should I pack for Turkey in March?"
  • • "Will my elderly mother be able to walk to the hotel from Haram?"
  • • "Can we get halal food in Azerbaijan?"

I LOVE these questions because they show you care about getting it right. And so do we.

TRAVEL PHILOSOPHY:

"Travel should feel exciting, not stressful. That's our job—to handle the stress so you can feel the excitement."

FAVORITE DESTINATION:

Georgia (the perfect blend of stunning nature, rich history, and warm hospitality that captures everything I love about travel)

TRAVEL STYLE:

Comfortable, well-planned, with room for spontaneity. I believe in quality over quantity—better to see fewer places deeply than rush through many.